Key facts

Event type
Waterborne disease outbreak
Started
2024-05-01
Ended
2024-07-31

Cause

Ingress into the distribution network in the Hillhead supply area, traced to a damaged valve allowing contaminated water to enter.

Impact

  • More than a hundred confirmed cases and many more probable
  • Boil water notice affecting thousands of properties for several weeks

Response

Boil water notice, bottled water distribution, network flushing and disinfection.

Aftermath

Prompted regulatory investigation and renewed attention to distribution network integrity, which is a harder problem to monitor than treatment works performance.

Relationships

Related intelligence

Sources