Key facts

Scale
Municipal and household
Treatment stage
Softening
Certification
Certified to NSF/ANSI 44.

How it works

Water passes through a bed of sulphonated polystyrene resin loaded with sodium ions. Calcium and magnesium bind more strongly and displace sodium. When capacity is exhausted the bed is regenerated with concentrated brine, which reverses the exchange.

What it removes — and what it does not

Capability of ion exchange softening
RowRemovesDoes not remove
1Calcium and magnesium hardnessNitrate, chloride, sulphate or sodium
2Some iron and manganese at low concentrationsBacteria, viruses or protozoa
3Barium and radiumPFAS, pesticides or most organics
4Lead — and by lowering hardness it can make plumbosolvency worse

Trade-offs

  • Adds sodium in proportion to the hardness removed, roughly 46 mg/l per 100 mg/l of hardness as CaCO₃
  • For this reason softened water is conventionally not plumbed to the kitchen drinking tap
  • Regeneration discharges a saline brine to the sewer, which is a growing concern for wastewater treatment and reuse
  • Potassium chloride can substitute for salt at higher cost

Related intelligence

Sources