Scotland

Likely supplier
Scottish Water
Indicative hardness
Soft (0–50 mg/l as CaCO₃)
Average annual rainfall
1,391 mm (1991–2020 baseline)
Why the water is like that

Predominantly hard igneous and metamorphic rock, with peat cover in upland catchments. Very little dissolves, so the water stays soft.

Where it comes from

Upland surface water and reservoirs, often with natural colour from peat requiring colour removal.

Wales

Likely supplier
Dŵr Cymru Welsh Water, Hafren Dyfrdwy (parts of the north and east)
Indicative hardness
Soft (0–50 mg/l as CaCO₃)
Average annual rainfall
1,446 mm (1991–2020 baseline)
Why the water is like that

Ordovician and Silurian mudstones, sandstones and volcanic rock across most of Wales, with Carboniferous limestone in parts of the south east and north east.

Where it comes from

Upland reservoirs and river abstraction in one of the wettest parts of Europe.

Northern Ireland

Likely supplier
Northern Ireland Water
Indicative hardness
Moderately soft (50–100 mg/l)
Average annual rainfall
1,106 mm (1991–2020 baseline)
Why the water is like that

Basalt of the Antrim plateau and a mix of older rocks elsewhere.

Where it comes from

Lough Neagh and upland reservoirs. Lough Neagh supplies around 40% of Northern Ireland’s drinking water.

London

Likely supplier
Thames Water, Affinity Water (parts of north and west London), SES Water (parts of the south)
Indicative hardness
Very hard (over 300 mg/l)
Average annual rainfall
798 mm (1991–2020 baseline)
Why the water is like that

London Basin chalk beneath the London Clay, plus Thames and Lee abstraction from a chalk-influenced catchment.

Where it comes from

A mix of Thames and Lee river abstraction into bankside storage reservoirs, and chalk groundwater.

South East

Likely supplier
Southern Water, South East Water, Affinity Water, Thames Water, Portsmouth Water, SES Water
Indicative hardness
Very hard (over 300 mg/l)
Average annual rainfall
798 mm (1991–2020 baseline)
Why the water is like that

Chalk of the North and South Downs and the Chilterns. Carbonate dissolution produces very hard, alkaline water.

Where it comes from

Predominantly chalk groundwater, with river abstraction from the Test, Itchen and Thames.

East of England

Likely supplier
Anglian Water, Affinity Water, Essex & Suffolk Water, Cambridge Water
Indicative hardness
Very hard (over 300 mg/l)
Average annual rainfall
798 mm (1991–2020 baseline)
Why the water is like that

Chalk across much of Norfolk, Suffolk, Cambridgeshire and Hertfordshire.

Where it comes from

Chalk groundwater and the Rutland and Grafham pumped-storage reservoirs. The driest region of the UK.

South West

Likely supplier
South West Water, Wessex Water, Bristol Water
Indicative hardness
Varies substantially within the area
Average annual rainfall
798 mm (1991–2020 baseline)
Why the water is like that

Granite on Dartmoor and Bodmin producing very soft water, against Jurassic and Carboniferous limestone in Somerset, Dorset and around Bristol producing hard water.

Where it comes from

Moorland reservoirs and river abstraction in the far south west; groundwater and rivers further east.

West Midlands

Likely supplier
Severn Trent Water, South Staffs Water
Indicative hardness
Hard (200–300 mg/l)
Average annual rainfall
798 mm (1991–2020 baseline)
Why the water is like that

Triassic sandstone and Mercia Mudstone, with some limestone.

Where it comes from

Long-distance transfer from mid-Wales reservoirs via the Elan Valley aqueduct, plus Severn abstraction and Sherwood Sandstone groundwater.

East Midlands

Likely supplier
Severn Trent Water, Anglian Water
Indicative hardness
Hard (200–300 mg/l)
Average annual rainfall
798 mm (1991–2020 baseline)
Why the water is like that

Sherwood Sandstone, Lincolnshire Limestone and Mercia Mudstone.

Where it comes from

Derwent valley reservoirs, Trent abstraction and sandstone groundwater.

North West

Likely supplier
United Utilities
Indicative hardness
Soft (0–50 mg/l as CaCO₃)
Average annual rainfall
798 mm (1991–2020 baseline)
Why the water is like that

Lake District volcanics and Pennine gritstone. Little dissolves, so water is soft.

Where it comes from

Haweswater and Thirlmere in the Lake District, and Pennine reservoirs, delivered by long gravity aqueducts.

North East

Likely supplier
Northumbrian Water
Indicative hardness
Moderately soft (50–100 mg/l)
Average annual rainfall
798 mm (1991–2020 baseline)
Why the water is like that

Carboniferous sandstone and gritstone in the Pennines, with Magnesian Limestone along parts of the coast.

Where it comes from

Kielder Water — the largest reservoir in the UK by capacity — and the Tyne, Wear and Tees.

Yorkshire and the Humber

Likely supplier
Yorkshire Water
Indicative hardness
Varies substantially within the area
Average annual rainfall
798 mm (1991–2020 baseline)
Why the water is like that

Millstone Grit in the Pennines producing soft water, against Chalk on the Yorkshire Wolds and Magnesian Limestone producing hard water.

Where it comes from

Pennine reservoirs, Ouse and Derwent abstraction, and chalk and sandstone groundwater, moved around a regional grid built after the 1995 drought.

What to do next

Every UK place Hydrionis holds

130 councils and local authorities, 18 water company service areas and 15 river basin districts are published at UK places.