Whether it comes from your supplier or a laboratory, a water quality report is a table of numbers against limits. It is comprehensible, but there are four things about it that mislead people almost universally.

1. A zone result is not your tap

Supplier reports are published per water supply zone, an area that can contain up to 100,000 people. The figures are a summary of samples taken across that zone.

That tells you what the supplier delivered to the area. It cannot tell you what comes out of your tap, because the last part of the journey — the service pipe and your building’s plumbing — is not represented. This matters most for lead, which almost always originates in that final stretch, and for anything affected by stagnation in a building.

2. Units are not interchangeable

Unit traps that change the number substantially
ParameterThe trapConversion
NitrateReported as nitrate ion (NO₃) or as nitrate-nitrogen (NO₃-N)Divide by 4.43 to convert NO₃ to N
HardnessAt least five units in common use worldwide1 °dH = 17.85 mg/l CaCO₃; 1 °fH = 10; 1 gpg = 17.12
Concentrationmg/l, µg/l and ng/l differ by factors of a thousand1 mg/l = 1,000 µg/l = 1,000,000 ng/l
ppm and ppbUsed interchangeably with mg/l and µg/l in water, but not in other mediaIn water, 1 ppm ≈ 1 mg/l

A US nitrate limit of 10 mg/l as N and an EU limit of 50 mg/l as NO₃ look very different and are in fact nearly the same — the US limit is slightly stricter.

Convert hardness units

3. Summary statistics matter enormously

A report giving "mean nitrate: 32 mg/l" and one giving "maximum nitrate: 32 mg/l" describe very different situations. Look for which statistic is quoted: mean, median, maximum, or 95th percentile. Regulatory compliance is usually assessed against maximum or percentile values, while summary tables often present means.

4. A limit is not a safety cliff

What the common parameters mean

E. coli and coliforms
Indicators of faecal contamination. In treated drinking water the standard is absence, so any detection is a barrier failure, not a matter of degree.
Turbidity
Cloudiness. Operationally the single most important number, because particles shield micro-organisms from disinfection.
pH
Acidity. Managed for corrosion control and disinfection efficiency rather than for direct health effect.
Hardness
Calcium and magnesium. No health significance; determines scaling and soap use.
Nitrate
Chiefly agricultural. The limit protects bottle-fed infants and is therefore comfortably protective for adults.
Lead
From plumbing, not from source water. Sampling method dominates the result.
Trihalomethanes
Disinfection by-products. Their presence means the water was disinfected, which is overwhelmingly a good thing.
Chlorine residual
Deliberate. It protects the water between the works and your tap.

Interpret a set of test results

Sources

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