Guides
Utilities & companies
Evidence-led explainers on utilities & companies, with every figure sourced.
Leakage and non-revenue water
Why leakage figures are so hard to compare, why percentage measures mislead, and why "just fix the leaks" is harder than it sounds.
How water bills work
What you actually pay for, why metered and unmetered bills differ so much, and why cross-country bill comparisons are usually meaningless.