Where hardness comes from
Hardness is geology written into water. Rain is soft everywhere; what it flows over decides what it becomes.
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Rain falls with almost no dissolved minerals. Where it flows over granite, sandstone or peat, little dissolves and the water stays soft. Where it percolates through chalk, limestone or dolomite, carbonic acid dissolves calcium and magnesium carbonate, and the water becomes hard. The result is that hardness maps closely onto underlying geology rather than onto anything about the water supplier.